Summary

Workflow Suite defaults to using port 25 for communication with a specified e-mail server. If your e-mail server is configured with a different listening port, Workflow Suite will not be able to send e-mail notifications.

Resolution

There is a hotfix available for Workflow Suite 7. The fix is an updated version javalib12.jar. This updated .jar file allows you to specify an SMTP port value in the JServiceModule.ini configuration file.

To change SMTP port

1. Stop the Laserfiche Server Automation service.
   1. Click Start, navigate to Control Panel, Administrative Tools, and select Services.
   2. Scroll down and select Laserfiche Server Automation.
   3. From the Action menu, click Stop.
2. Click the following link to download a zip file containing the updated version of javalib12.jar.
   Hotfix_MailServerPort.zip
3. Replace your existing javalib12.jar located in the Server Automation installation folder with the updated version included in the zip file. By default, Server Automation is installed at "C:\Program Files\Laserfiche WorkflowSuite\ServerAutomation."
4. Using a text editor, open the JServiceModule.ini file located in your Server Automation installation folder.
5. Under the [SystemProperties] section, add the following line:

   com.laserfiche.util.SendMail.smtpport=PortValue

   PortValue is the SMTP listening port for your e-mail server.

6. Start the Laserfiche Server Automation service.
   1. Click Start, navigate to Control Panel, Administrative Tools, and select Services.
   2. Scroll down and select Laserfiche Server Automation.
   3. From the Action menu, click Start.