Summary

When you use Image Enable to perform a search that returns one document, Laserfiche will automatically open that document. If you then use that document window to make changes to field values and save your changes, Laserfiche automatically opens a second document window.

Resolution

There is a hotfix available for Laserfiche Client 7.2.1. The fix is an updated version of LF.exe (version 7.2.1.425). Laserfiche will no longer automatically load a second document window of the same document.

To update Laserfiche Client 7.2.1

1. Close any open instances of the Laserfiche client.
2. Click the following link to download an updated version of LF.exe (version 7.2.1.425).
   Hotfix_SCR33024_29818_29476.zip
3. Replace your existing version of LF.exe with the updated version of the file. LF.exe is located in your Laserfiche Client installation folder. By default, the Laserfiche Client is installed at "C:\Program Files\Laserfiche\Client."

Related Links

LF.exe 7.2.1.425 also includes fixes for two other issues. Please see the following Knowledge Base articles for more information.

1011879 A "Repository not found." Error Occurs When You Attempt to Log In to a Standalone Repository Using Image Enable.

1011880 You Cannot Drag and Drop an Electronic Document From Laserfiche Into the Body of your E-mail Message.