An "Error: Cannot open files (7361)" Error Occurs When Sending Documents From Laserfiche Scanning.

July 23, 2007 | KB: 1011860
Laserfiche 7, Scanning 7

Summary

When you send documents from Laserfiche Scanning, you may receive the following error message:

    Error: Failed to send document "DocumentName"
    Error: Cannot open file (7361).

If you check your repository's error.log file, you may see error messages similar to the following message:

    [7361.0] Open page text/image file failed (tocid=xxxxx pgnum=y)

Cause

You may be trying to create new documents in a volume located on a hard drive with insufficient free space.

Resolution

Verify that there is sufficient hard drive space.