A "Feature Transfer Error" Error Occurs When Installing Laserfiche Scanning.

August 7, 2014 | KB: 1011847
Laserfiche 7.2.1, Scanning 7.2.1, Web Access 7.2.1

Summary

When you attempt to install Laserfiche Scanning on a computer where the Windows Regional and Language Options are set to an East Asian Language, you may receive the following error message:

    Feature Transfer Error
    Feature: HTML Files
    Component: HTML or Gif Files
    Error: The filename, directory name, or volume label syntax is incorrect.
    C:\Program Files\Laserfiche\Intuition\LFScanning\HTML\OmniPage?OCR.Gif

Cause

The installation fails because the installation does not correctly recognize the ® character in OmniPage®OCR.gif.

Note: This issue does not affect the Korean release of Laserfiche Scanning 7.2.1.