An "Error 1402." Error Occurs When Installing Agenda Manager.

June 18, 2007 | KB: 1011836
Agenda Manager 7.0, Agenda Manager 8.0

Summary

When you attempt to install Agenda Manager 7/8, you may receive the following error message:

    Error 1402. Could not open key:
    UNKNOWN\LaserFiche.LicenseGeneratorCtrl63.1\CLSID. Verify that you have sufficient access to that key, or contact your support personnel.

Resolution

Make sure you have sufficient access to the HKEY_CLASSES_ROOT registry key. You may need to manually add your domain account to the permissions list for that registry key. Make sure to give yourself the full control permission.