Summary

When Workflow Suite moves a document shortcut, it creates a read lock on the source document. However, it does not release this lock on the source document. This can cause you to receive error 7390 (object locked) errors if you then attempt to perform certain actions on the original document.

Resolution

There is a hotfix available for Laserfiche Workflow Suite 7.0.1. The fix includes updated versions of DBInterface.jar (last modified on May 3, 2007) and WorkDistribution.jar (last modified on May 8, 2007).

To update Workflow Suite 7.0.1

1. Stop the Laserfiche Server Automation service.
   1. Click Start, navigate to Control Panel, Administrative Tools, and select Services.
   2. Scroll down and select Laserfiche Server Automation.
   3. From the Action menu, click Stop.
   Click the following link to download a zip file containing the hotfix files.
   Hotfix_SCR29643.zip
2. Replace the DBInterface.jar file located in the Server Automation installation folder with the one included in the zip file. By default, Server Automation is installed at "C:\Program Files\Laserfiche WorkflowSuite\ServerAutomation."
3. Replace the WorkDistribution.jar files located in the Agents subfolder of your Server Automation installation folder with the one included in the zip file. By default, the Agents subfolder is located at "C:\Program Files\Laserfiche\WorkflowSuite\ServerAutomation\Agents."
4. Start the Laserfiche Server Automation service.
   1. Click Start, navigate to Control Panel, Administrative Tools, and select Services.
   2. Scroll down and select Laserfiche Server Automation.
   3. From the Action menu, click Start.

Note: You must replace, move, or change the file extension for the existing version of WorkDistribution.jar. Do not simply rename the existing version and leave the file in the "agents" folder. Otherwise, Workflow Suite will load both versions of the files and corrupt your Workflow installation.