Office Integration and Text Extraction May Not Function Correctly With Microsoft Office 2007.

August 7, 2014 | KB: 1011746
Laserfiche 7.2, Laserfiche 7.2.1

Summary

When sending a document to Laserfiche by using the Laserfiche option under the new Add-Ins menu, the document may be sent to your Laserfiche repository using the previous Microsoft Office file extensions. For example, a Word document may be sent as a .doc file instead of as a .docx file. This issue does not occur if you send the file from Windows Explorer.

In addition, you may receive an error 6000 if your Laserfiche client is configured to use IFilters when retrieving text from a Microsoft Office 2007 document.

Resolution

There is a hotfix available for Laserfiche client 7.2.x. The fix includes updated versions of the following files:

    LFOffice72.dll (version 7.2.0.4)
  • DocumentProcessor72.dll (version 7.2.0.7)

To update Laserfiche client 7.2.x

  1. Click the following link to download a zip file containing LFOffice72.dll (version 7.2.0.4) and DocumentProcessor72.dll (version 7.2.0.7).
    Hotfix_SCR28596.zip
  2. Replace your existing version of LFOffice72.dll located at "C:\Program Files\Common Files\Laserfiche\LFOffice" with the updated version included in the zip file.
  3. Replace your existing version of DocumentProcessor72.dll located at "C:\Program Files\Common Files\Laserfiche\LFObjects" with the updated version included in the zip file.
  4. Register the new versions of LFOffice72.dll and DocumentProcessor72.dll.
    1. Click Start and then click Run
    2. Type the following and then click OK to register LFOffice72.dll.

      regsvr32 "C:\Program Files\Common Files\Laserfiche\LFOffice\LFOffice72.dll"

    3. Click Start and then click Run.
    4. Type the following and then click OK to register DocumentProcessor72.dll.

      regsvr32 "C:\Program Files\Common Files\Laserfiche\LFObjects\DocumentProcessor72.dll"

Related Links

1011966 An "LFOffice72.dll contains macros." Warning Occurs When You Open a Microsoft Office Document.

1011187 The Send to Laserfiche Feature Can Interfere with Functionality in Microsoft Word 2003 and Word 2007.

1011700 Laserfiche Product Compatibility with Microsoft Office 2007.