Summary

When using Outlook Express 6, if you attempt to drag and drop an attachment into Laserfiche client 7.2.1, the cursor changes and it appears as if you are able to perform the action. However, the attachment is not successfully imported into Laserfiche.

Resolution

There is a hotfix available for Laserfiche Client 7.2.1. The fix involves the following two files:

• LF.exe (version 7.2.1.415)
• LFAuxEl70.dll (version 7.2.1.415)

To update Laserfiche Client 7.2.1

1. Click the following link to download a zip file containing the hotfix files.
   Hotfix_SCR28473_28928_28390_28785.zip
2. Close any open instances of the Laserfiche Client.
3. Replace your existing versions of LF.exe and LfAuxEl70.dll located in your Laserfiche client installation folder with the updated versions included in the zip file. By default, the Laserfiche client is installed at "C:\Program Files\Laserfiche\Client."

Related Links

For information on additional hotfixes included in LF.exe (version 7.2.1.415) and LfAuxEl70.dll (version 7.2.1.415), please see the following Knowledge Base articles.

1011741 Laserfiche May Disconnect a User for Inactivity Prior to the Specified Inactivity Time Limit.

1011743 Laserfiche Client May Not Correctly Display RTL In Certain Dialog Boxes when Using Arabic Regional Settings.

1011744 Laserfiche Silently Fails when you Drag-and-Drop E-mail Messages into Laserfiche if the E-mail has a Subject Containing Special Characters.