Summary

Laserfiche will display Arabic characters as question marks if your Windows regional settings are not properly configured.

More Information

You must configure regional settings on both the computer hosting Laserfiche Server and the computer where you are using the Laserfiche client.

For Windows XP

• Laserfiche Server:
  1. Click Start and select Control Panel.
  2. Double-click the Regional and Language Options option.
  3. On the Regional Options tab, select Arabic under the Standards and formats section.
  4. On the Advanced tab, select Arabic under the Language for non-Unicode programs section.
  5. Click OK to save your changes.
• Laserfiche Client:
  1. Click Start and select Control Panel.
  2. Double-click the Regional and Language Options option.
  3. On the Advanced tab, select Arabic under the Language for non-Unicode programs section.
  4. Click OK to save your changes.

For Windows 2000

• Laserfiche Server:
  2. Click Start and select Control Panel.
  3. Double-click the Regional and Language Options option.
  4. On the General tab, select Arabic in the Settings for the current user section.
  5. Under the Language settings for the system locale section, click on Set default and choose Arabic.
• Laserfiche Client:
  1. Click Start and select Control Panel.
  2. Double-click the Regional and Language Options option.
  3. On the General tab, under the Language settings for the system locale section, click on Set default and choose Arabic.

You must restart your Laserfiche Server 7 service after you complete your changes. You must also remember to restart your Laserfiche Server 7 service each time you restart the computer hosting the Laserfiche Server.

Note: Please note that the specific region does not matter. For example, the "Arabic (Lebanon)" regional setting functions the same as the "Arabic (Saudi Arabia)" regional setting.