An "Unsupported Bit Depth" Error Occurs When Scanning.

August 7, 2014 | KB: 1011720
Laserfiche 7, Quick Fields 7, Scanning 7, Web Access 7.2

Summary

When scanning color or grayscale images, you may receive the following error message:

    Unsupported Bit Depth

Cause

The Deskew, Despeckle, and Smooth image clean-up options only support monochrome (black and white) images. If you are scanning color or grayscale images, please disable the Deskew, Despeckle, and Smooth options.