Scanner Settings Are Not Being Saved When Using ScanConnect.

August 7, 2014 | KB: 1011719
Laserfiche 7, Quick Fields 7, Agenda Manager 7.2, Web Access 7.2, Scanning 7.2

Summary

When using ScanConnect, your scanner settings are not being saved. Each time you start a new scanning session, the scanner settings revert to default values.

More Information

When using ISIS scanner drivers, scanner settings are usually saved in a "SETSCAN.INI" file located in the "C:\Windows" directory. If your scanner settings are not being saved, please check to see that you have sufficient permissions to modify that file.