A "There was an unknown error (-1)" Error Can Occur When Printing to a Newly Installed Shared Snapshot Printer.

October 23, 2006 | KB: 1011662
Snapshot 7

Summary

When you print to a shared Snapshot printer that has just been installed you may receive the following error messages:

    There was an unknown error (-1)
    Invalid Pointer (6000)

Cause

This error can occur if you are using a workstation to access a shared Snapshot printer where the computer hosting the Snapshot printer was not restarted after you installed the Snapshot service.

Resolution

Restart the computer hosting the shared Snapshot printer.