Summary

Web Access 7 and WebLink 7 are both 32-bit web applications. On Windows Server 2003 x64 Editions, IIS is not configured to run 32-bit web applications by default. You must manually configure IIS to use 32-bit worker processes.

However, be aware that the World Wide Web Publishing service does not support running 32-bit and 64-bit worker processes concurrently on the same server. This means that enabling IIS to run 32-bit applications on Windows Server 2003 x64 Editions will disable support for 64-bit web applications.

More Information

To enable IIS 6.0 to run 32-bit applications on 64-bit Windows

1. Open a command prompt and navigate to the %systemdrive%\Inetpub\AdminScripts directory.
2. Type the following command:

   cscript.exe adsutil.vbs set W3SVC/AppPools/Enable32BitAppOnWin64 "true"

3. Press ENTER.

Related Links

Please see the following Microsoft Knowledge Base articles for additional information on running 32-bit web applications on 64-bit Windows.