Redactions and Highlights on an Exported Image May Be Incorrect if the Image Has Mismatching X and Y Resolutions.

August 7, 2014 | KB: 1011224
Laserfiche 7.2, Web Access 7, WebLink 7

Summary

When you export an image that has mismatching X and Y resolutions, redactions and highlights on the exported image may be placed incorrectly.

Resolution 1

This issue is resolved in Laserfiche client 7.2.1. Please upgrade to the latest version of the Laserfiche client.

Resolution 2

There is a hotfix available for Laserfiche Client 7.2, Web Access 7.0.2 and later, and WebLink 7.x. The fix is an updated version of LFImgSnw74.dll (version 7.4.0.7).

To apply the hotfix

  1. Click the following link to download a zip file containing the updated version of LFImgSnw74.dll (version 7.4.0.7).
    Hotfix_SCR26830.zip
  2. Replace the LFImgSnw74.dll located at C:\Program Files\Common Files\Laserfiche\System with the one included in the zip file.