Summary

Agenda Manager automatically resizes supporting documents to 8.5 by 11 when creating the agenda packet PDF. This may be undesired behavior when you submit oversize images.

Resolution 1

This issue is resolved in Laserfiche Agenda Manager 7.2. Please upgrade to the latest version of Agenda Manager.

Resolution 2

There is a hotfix available for Agenda Manager 7.1. The fix is an updated version of AMServer.exe (last updated January 25, 2006).

To update Agenda Manager 7.1

1. Stop the Agenda Manager Server.
   1. Click Start, navigate to Control Panel, Administrative Tools, and select Services.
   2. Scroll down and select Laserfiche Agenda Manager Service.
   3. From the Action menu, click Stop.
2. Click the following link to download a zip file containing the updated version of AMServer.exe.
   Hotfix_SCR24474.zip
3. Replace the existing AMServer.exe located in the Agenda Manager Server installation folder with the updated version. By default, Agenda Manager Server is installed at C:\Program Files\Laserfiche\Agenda Manager Server.
4. Restart the Agenda Manager Server.
   1. Click Start, navigate to Control Panel, Administrative Tools, and select Services.
   2. Scroll down and select Laserfiche Agenda Manager Service.
   3. From the Action menu, click Start.

Note: The hotfix resolves this issue for any newly submitted oversize image files. However, you will have to re-upload any existing oversize image files that were submitted prior to applying the hotfix.