The Laserfiche Deskew Image Enhancement Can Potentially Crash Laserfiche Scanning or Laserfiche Quick Fields When Run on Certain Blank Pages.

August 6, 2014 | KB: 1011142
Laserfiche 7, Quick Fields 7, Scanning 7

Summary

The Laserfiche Deskew image enhancement may encounter issues when run on certain blank pages. When you encounter this issue in Laserfiche Quick Fields, you may receive a C++ runtime error message and then your Quick Fields session will close.

When you encounter this issue in Laserfiche Scanning, Laserfiche Scanning may utilize 100% of the computer's processor, and you have to manually end the LFScan.exe process.

Cause

There is an issue with a third-party library used by the Laserfiche Deskew feature.

Workaround

Remove blank pages from the document before running the Deskew image enhancement.