Summary

When starting the installation, you may receive the following error message:

1607:Unable to install InstallShield Scripting runtime

Cause

A common cause for this issue is that another installation is currently running on the computer.

Resolution

Wait for the other installation to finish or stop the other installation before running the Laserfiche installation.

Related Links

For more detailed information on this particular issue, please see the following Microsoft Knowledge Base article:

888019 You may receive a "1607:Unable to install InstallShield Scripting runtime" error message when you try to install software in Windows XP