Summary
When you attempt to import a briefcase or attach a volume, the process does not successfully complete and you may receive the following error message in your repository's error.log file.
1 Loading MSXML parser failed
Cause
When importing a briefcase or volume, Laserfiche parses XML files that contain the relevant metadata information for the documents contained in the briefcase or volume. To perform this function, Laserfiche utilizes the XML parser included with Microsoft Internet Explorer 6 (MSXML 3.0). This error message will occur if Microsoft XML Parser is unavailable.
Resolution
Reinstall Internet Explorer and install the latest service pack for Microsoft XML Parser.
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