Summary

Laserfiche Scanning may not successfully close when you try to exit. In this situation, you would have to manually end the LFSCAN.exe process from the Windows Task Manager.

Resolution

There is a hotfix available if you are using ScanConnect with Laserfiche Scanning 7.1.x or 7.2.x. The fix is an updated version of LFIsisEng.dll (version 6.1.66.1).

To update Laserfiche Scanning

1. Close any open instances of Laserfiche Scanning.
2. Click the following link to download a zip file containing an updated version of LFIsisEng.dll.
   Hotfix_SCR24150.zip
3. Replace your existing version of LFIsisEng.dll with the version contained in the zip file. LFIsisEng.dll is located at C:\Program Files\Common Files\Laserfiche\Batch Processor\LF ISIS Engine.
4. Register the new file.
   1. Click Start and then click Run.
   2. Type the following and then click OK to register LFIsisEng.dll:

      regsvr32 "C:\Program Files\Common Files\Laserfiche\Batch Processor\LF ISIS Engine\LFIsisEng.dll"