A "Laserfiche Plus requires Laserfiche Client 7.0 or above or Laserfiche Standalone 7.1 or above." Error Occurs During Installation.

December 12, 2005 | KB: 1001109
Plus 7.1

Summary

When you attempt to install Laserfiche Plus 7.1, you may receive the following error message even though you meet the Laserfiche client minimum version requirements:

    Laserfiche Plus requires Laserfiche Client 7.0 or above or Laserfiche Standalone 7.1 or above. Please make sure this version is installed before continuing with the installation.

Cause

If you encounter this error even though you meet the minimum Laserfiche client version requirements, there may have been an issue during the Laserfiche client installation where a registry value was not properly updated.

More Information

Manually modify the HKEY_LOCAL_MACHINE\Software\Laserfiche\Client\CurrentVersion registry string value.

To modify the registry

  1. Click Start and then click Run.
  2. Type the following and then click OK to load the Windows Registry Editor.

    regedt32

  3. Expand HKEY_LOCAL_MACHINE.
  4. Expand Software.
  5. Expand Laserfiche.
  6. Select Client.
  7. Double-click CurrentVersion.
  8. Perform one of the following:
    • Set the value to 7.0 if Laserfiche client 7.0.x is installed.
    • Set the value to 7.1 if Laserfiche client 7.1.x is installed.