Summary

When using Laserfiche client 7.1.x to generate a PDF file, the resulting PDF could be invalid.

Cause

This issue could occur if Laserfiche attempts to generate searchable text for a PDF when the source document does not have any valid corresponding text pages.

Resolution 1

This issue is resolved in Laserfiche client 7.1.2. Please upgrade to the latest version of Laserfiche.

Resolution 2

There is a hotfix available for Laserfiche client 7.1.1. The fix is an updated version of LFAuxEl70.dll. This fix is included in version 7.1.1.410 and later of LFAuxEl70.dll.

To update Laserfiche

1. Click here to download a zip file containing LFAuxEl70.dll (version 7.1.1.410).
2. Replace the LFAuxEl70.dll located in the Laserfiche client installation folder with the updated version included in the zip file. By default, Laserfiche client is installed at C:\Program Files\Laserfiche\Client.