Issues When Updating Images for Electronic Documents When Snapshot is Not Available.

March 12, 2004 | KB: 100101
Laserfiche 6, Plus 6

Summary

A LaserFiche component may become unstable when attempting to update the images of an electronic document on a workstation from which the LaserFiche Snapshot printer driver is unavailable.

Resolution

Install LaserFiche Client, Desktop, Executive, Intuition, MinuteFile, Notebook, Personal Edition, or Plus version 6.03 or higher.

Network Installations: Install LaserFiche Server version 6.03 or higher.

More Information

This type of configuration will now return an error, since an electronic document's images can't be updated if LaserFiche Snapshot is not properly installed.