Summary
This article documents known issues with Quick Fields 7.1.1.
More Information
See the following list of known issues for version 7.1.1.
| Product | Known Issue |
| Quick Fields Agent | Renaming a scheduled task can causes it to lose its history. (18258) |
| Quick Fields Agent | The Scheduler window may flicker when started. (17797) |
| Quick Fields | 1011142 The Laserfiche Deskew Image Enhancement Can Potentially Crash Laserfiche Scanning or Laserfiche Quick Fields When Run on Certain Blank Pages. |
| Quick Fields | 1000856 An "Unexpected File Format" Error Occurs When Opening a Session. (17712) |
| Quick Fields | 1000857 Laserfiche ScanConnect is Not Available After Reinstalling Laserfiche Quick Fields. (16498) |
| Quick Fields | 1000858 Reinstalling Quick Fields can Reset Quick Fields Agent Log File Configuration Options. (18343) |
| Quick Fields | 1000859 Reinstalling Quick Fields Can Prevent the Quick Fields Agent Icon From Displaying in the Taskbar Notification Area. (18335) |
| Quick Fields | 1000707 Uninstalling Laserfiche Scanning 7.0.x can Disable Laserfiche Quick Fields. (16135) |
| Quick Fields | 1000708 Uninstalling Laserfiche Quick Fields After Upgrading to Quick Fields 7.x Can Disable Laserfiche Scanning 7.0.x. (16160) |
| Quick Fields | Feature rights granted to a group account may not correctly propagate down to a user account when using Windows authentication. If you receive a "Permission Denied" error when trying to scan using the Laserfiche Capture Engine, check to see whether the user account is relying on feature right inheritance from a group account. (17227) |
| Quick Fields | The Class Manager occasionally is not displayed. Reopen the session to resolve the issue. (17974) |
| Quick Fields | Changing the tags for a document class does not prompt you to save the session. For example, if you open a session, select a document class, select a new tag, and close the session, you are not prompted to save the session. (17918) |
| Quick Fields | The ability to zoom in by selecting a region can be occasionally disabled after you test a process. (17891) |
| Quick Fields | Sending or deleting a large number of documents (over 50,000) can result in the tree pane not displaying. Reopen the session to resolve this issue. (17799) |
| Quick Fields | The Laserfiche Deskew image enhancement could sometimes skew an image when configured to detect skew by lines. (17494) |
| Quick Fields | Quick Fields may not uninstall correctly on a Windows 98 or Windows Server 2003 computer. If this occurs, then you should try uninstalling it again. (10768) |
| Quick Fields | The shortcut key to toggle the status of the Task pane was changed from F2 to F4. Occasionally, pressing F4 may not toggle the task pane. If this occurs, then you can toggle it by selecting Task Pane from the View menu. (10754) |
| Quick Fields | The Dynamic Thresholding image enhancement currently doesn't support the Optimize for shaded backgrounds option when processing regions. (10439) |
| Quick Fields | Certain special characters will not display correctly in the Browse Folders dialog box. However, this is only a display issue and it should not affect the performance of Quick Fields. (10240) |
| Quick Fields | Installing certain scanner drivers may cause older scanners to invert black and white TIFF images. (8494) |
| Quick Fields | Quick Fields may become unstable when the drive on which a session resides runs out of disk space. If this occurs while images are being captured into Quick Fields, then you may lose up to the five most recently scanned images. (7526) |
| Quick Fields | Closing a session while the task pane and output pane are undocked will cause the tree pane to cover the entire window the next time that a session is opened. If this happens, you may simply drag the right edge of the tree pane back to its original position. (6720) |
| Quick Fields | Certain words are reserved for use as tokens within Quick Fields. The name of a process in your session should not be any of the following words: Count, Date, Name, Path, and Time. (6674) |
| Quick Fields | If the data assigned to a list field does not exist in the list, a blank value will be assigned to the field instead of the default value for that list field. (6643) |
| Quick Fields | When using a session across multiple workstations, you may encounter the following issues:
|
| Quick Fields | When using Laserfiche Quick Fields with a local repository (version 6.02 or lower), you should not attempt to send documents while Laserfiche Capture Engine is retrieving documents from a Laserfiche repository. This will prevent your documents from being properly retrieved and sent back to the Laserfiche repository. This type of configuration occurs when using Laserfiche Capture Engine along with the Send documents to their destination immediately option. If you currently have this type of configuration, you should change the delivery schedule to manually send documents or to schedule your documents to be sent after all your documents have been processed. Scheduling options can be configured from the Schedule tab of the Session Settings dialog box. This dialog box can be reached by selecting Session Settings from the Tools menu. |
| Quick Fields | When a data extraction process is deleted, the corresponding token is not removed from any settings by which it was being used. |
| Quick Fields | Most processes allow an administrator to preview the result of performing a process on a sample image. International OCR, Real-Time Lookup (Field Verification), and Form Registration (Forms Processing) processes are exceptions. Although the Test Process link is available, these types of processes can't be tested. (4905) |
| Quick Fields | Structural changes made to a template are not applied to document classes or processed documents. This may have varying effects, including field data loss,
depending on the type of change made to the template. If a change has been made to a template assigned to a document class, then you may update the structure
of the template by performing the following steps (4562):
|
| Quick Fields | If the name of a Laserfiche document contains a backslash (\), then it will not be retrieved by Laserfiche Capture Engine. If the name of a folder in the path from which documents will be retrieved contains a backslash, then no documents will be retrieved from the specified path. If you would like to process affected document(s), then you should rename the offending document or folder so that the name no longer contains a backslash. A document or folder can be renamed through the Laserfiche Client. (5916) |
| Quick Fields | A user will not be allowed to browse to a Laserfiche folder whose name contains a backslash (\). If you would like to browse to such a folder, then you should rename the offending folder so that the name no longer contains a backslash. A folder can be renamed through the Laserfiche Client. (6011) |
| Quick Fields | The Rescan feature has not been implemented for Laserfiche Capture Engine. As a result, the Rescan option will not be available when the scan type for the session has been set to Laserfiche Capture Engine. |
| Quick Fields | When a field of type date in a processed document is assigned an invalid date and a two digit year format is used, then the day, month, and year will be switched around until a valid date is created. For example, if the value "Sept 31, 02" is assigned to a field of type date, then the date would be converted to "09/02/1931". (6014) |
| Quick Fields | Field status specifies whether a field has been assigned a valid or invalid value. Field status is only updated during document processing. Modifying a field value will not toggle the status of the field. |
| Real-Time Lookup | Dynamic field lookup only works on the original processed document. If the processed document is split, then dynamic field lookup can only be performed on the original processed document. (10830) |
| Real-Time Lookup | Modifying the data for a field designated as a Lookup field will not update Lookup tokens used to specify the document's name or destination (Laserfiche folder). (8337) |
| Real-Time Lookup | A dynamic field lookup cannot trigger another dynamic field lookup. In other words, a Lookup process will not be activated when a field designated as a Lookup field is updated due to dynamic field update. (8345) |
| Real-Time Lookup | Modifying the data assigned to a field that has been designated as a Lookup field will append updated repository information to the fields marked for population. (8341) |
| Real-Time Lookup | The default database configured for a SQL Server System DSN will only be saved for the current Windows user. If a Real-Time Lookup process uses such a System DSN and the default database has been configured, then all other Windows users on the current machine will receive an error when attempting to use the Real-Time Lookup process. Additionally, the configuration for that process may be partially cleared. If this occurs, you may resolve it by reconfiguring the Real-Time Lookup process to use the desired SQL Server System DSN. You will also need to set the default database that will be used by the SQL Server System DSN. (6703) |
| Real-Time Lookup | When the data source used by a Real-Time Lookup process is not available, then Quick Fields will momentarily become non-responsive. (6678) |
| Real-Time Lookup | When using Real-Time Lookup with an Excel database to look up numbers, columns containing mixed data types will not return data. (5699) |
| Real-Time Lookup | When using Real-Time Lookup with an Excel database, date values will not be returned when the column from which data will be retrieved contains more character than date entries. (5699) |
| Real-Time Lookup | An Excel file that has been specified as a data source for a Real-Time Lookup process should not be opened while a Quick Fields session that uses it is open. Opening such a file may cause configuration issues inside of the session. (6514) |
| Universal Capture | Scanning files with Universal Capture may occasionally generate a spurious error (Error: ImgSnow error: -2). If this occurs, then you should simply resume scanning. (10914) |
| Universal Capture | The Scanning inactivity has exceeded n seconds option does not retrieve files that are placed into the capture (Look for images in) folder during the n seconds of scanning inactivity. All files that are placed in the capture folder during the n seconds of scanning inactivity can be captured when the user resumes scanning. (4967) |