Summary

This article documents known issues with Laserfiche WebLink 6.17.

More Information

See the following list of known issues for version 6.17.

WebLink Known Issues

• Field values that contain consecutive blank spaces will not display correctly. Such field values will display with only one blank space. (20623)
• Attempting to view an empty document can cause an error. (19399)
• WebLink does not enforce the Search feature right. Users without the Search feature right will still be able to perform searches in WebLink. (10257)
• Attempting to view a document stored on a removable volume that has not been mounted will not cause WebLink to report the name of the volume that needs to be mounted. (12662)
• A name search cannot be performed without wildcards for an item whose name contains a quotation mark. If you would like to search for such an item, then you should use a ? or an * in place of each quotation mark. For example, to search for a document called John "Bullet" Smith, you would search for the following: John ?Bullet? Smith. (11837)
• The Zoom feature does not behave correctly when the time on the web server is significantly ahead of the time set on the client machine. (10673)
• Under certain circumstances, logging back into WebLink after your session has expired will not properly display the image or text that you had been previously viewing. (7396)
• Closing the Fields, Sticky Notes, or Thumbnails pane while viewing a PDF version of a document will display the original image in place of the PDF. (7327)
• When using Boolean operators to specify search criteria, you should only use "AND", "OR", "NOT", and "WITHIN" when performing simple full-text searches. If you plan on using the advanced search syntax, you should not use "AND", "OR", "NOT", or "WITHIN". Instead, you should use their symbol equivalent: &, |, -, and ^, respectively.(6043)
• This version of Laserfiche WebLink does not support Laserfiche COLDLink. If you would like to use Laserfiche COLDLink, then you should use Laserfiche WebLink version 6.1.
• If your HTTP (web) Server currently supports multiple port assignments, you must include the correct port assignment in the WebLink URL. For example, http://YourServerName:81 /WebLink/
• When using a version of the Laserfiche Server prior to 5.02, WebLink will display a list field as an edit box instead of a combo box. To resolve this issue, the Laserfiche Server must be upgraded to version 5.03 or higher.
• A generic Windows icon is used to identify electronic documents in the Search Results window. (2907)
• Certain error messages are displayed in Hex format.
• When using Microsoft Internet Explorer 5.5 to view a document as a PDF, the Acrobat viewer may be launched, but the document will not be displayed. Disabling Adobe Acrobat Reader's integration with the Internet Explorer browser will fix this problem. To disable Adobe Acrobat Reader's web integration follow these steps:
  1. Exit from Internet Explorer.
  2. Start the Acrobat 4.0x viewer.
  3. From the File menu, point to Preferences, and then select General.
  4. Deselect Web Browser Integration in the Options section and then click OK.
  5. Exit from the Acrobat 4.0x viewer.
  6. Restart Internet Explorer.
• Enabling the HTTP 1.1 option on Internet Explorer 4.x may significantly delay the display of WebLink GIF files. This is due to a bug in IE 4.x. Solutions are: a) turn off HTTP 1.1 in IE 4.x; b) downgrade to IE 3; or c) upgrade to IE 5.

Related Links

Please refer to the following article to learn more about Laserfiche WebLink 6.17.

• 1000958 List of Fixes in WebLink 6.17