Summary

When performing a Laserfiche 6 to Laserfiche 7 migration using the Laserfiche 6 to 7 Migration wizard, you encounter a large number of errors involving token IDs.

Cause

The Laserfiche 6 to 7 Migration wizard requires the Laserfiche Server 7 service to be running, not the Laserfiche Server 6 service.

Resolution

Stop the Laserfiche Server 6 service and start the Laserfiche Server 7 service before running the Laserfiche 6 to 7 Migration wizard.

To stop the Laserfiche Server 6 service

1. Click Start and then click Control Panel.
2. Double-click Administrative Tools.
3. Double-click Services.
4. Scroll down and select LaserFiche for Microsoft SQL Server.
5. From the Action menu, click Stop.

To start the Laserfiche Server 7 service

1. Click Start and then click Control Panel.
2. Double-click Administrative Tools.
3. Double-click Services.
4. Scroll down and select Laserfiche Server 7.x.
5. From the Action menu, click Start.