Summary

Changing the temporary storage folder used by LaserFiche Snapshot may prevent the LaserFiche Client\Standalone from updating the images from electronic documents.

Resolution

Install LaserFiche Client, Desktop, Executive, Intuition, MinuteFile, Notebook, Personal Edition, or Plus version 6.03 or higher.

Network Installations: Install LaserFiche Server version 6.03 or higher.

And:
In addition to upgrading LaserFiche, you should also do the following:

1. Find and open the LF.INI that does not reside in the Windows directory.
2. Under the [Snapshot] section, modify the Directory= line to reflect the new path assigned to the Snapshot temporary storage directory.
3. Save the LF.INI. LaserFiche should now be able to update the images for electronic documents.

More Information

At times, it may be necessary to find the LF.INI file to perform a special type of configuration. This file can always be found in the x:\Windows or x:\WinNt directory. However, another version of this file may exist in another location. Please refer to the following list to find your LF.INI:

• Windows 95/98/ME: Only one version of the LF.INI file exists. It can be found in the x:\Windows directory.
• Windows NT: The LF.INI file can be found in the x:\WinNt directory and in the following path under the WinNT directory: Profiles\Current_User\Application Data\LF.
• Windows 2000/XP: The LF.INI file can be found in the Windows directory and in the following path under the Document and Settings folder: Current_User\Application Data\LF.

Note: The letter x stands for the drive letter on which the system files were installed.