Summary

After upgrading to Laserfiche Server 7.0.2 or later, the Laserfiche Client Start Page does not display any of your existing version 7.0 or 7.0.1 repositories. If you try to register the repository using the Laserfiche Administration Console or try to attach the repository from the Laserfiche Client Start Page, you may receive the following error message:

This version of the server is incompatible with the specified repository. [7020]

Cause

Laserfiche Server 7.0.2 and later does not directly support Laserfiche 7.0 or 7.0.1 repositories. Previous Laserfiche 7 repositories must first be updated for use with Laserfiche Server 7.0.2 or later.

Resolution

Upgrade all repositories using the Laserfiche Repository Upgrade Utility. This can be performed by following the steps listed in the To upgrade a Laserfiche Server to the latest version procedure.

The Laserfiche Repository Upgrade Utility can only upgrade registered Laserfiche repositories. If you unregistered a repository prior to upgrading to Laserfiche 7.0.2, then you must either manually register the repository, or perform the following steps:

1. Uninstall Laserfiche Server 7.0.2 or later.
2. Install Laserfiche Server 7.0 or 7.0.1.
3. Register your repositories.
4. Upgrade to Laserfiche Server 7.0.2 or later.
5. Upgrade your repositories using the steps listed in the To upgrade a Laserfiche Server to the latest version procedure.

To upgrade a Laserfiche repository to the latest version

1. Load the Laserfiche Repository Upgrade Utility by clicking Start, pointing to Programs, Laserfiche, and then selecting Repository Upgrade Utility.
2. Make sure that each repository that will be upgraded is marked.
3. By default, the DBMS authentication information assigned to each repository when it was created or registered will be used. If this information is correct, then proceed to the next step. Otherwise, specify the manner in which Laserfiche will communicate with the DBMS.
4. Click Upgrade

More Information

In Laserfiche 7.0.2, the Laserfiche Repository Upgrade Utility is only installed when the Laserfiche Server is upgraded using the patch. If the Laserfiche Server was uninstalled prior to upgrading to the latest version, then you can force the installation to install the utility by using the following command-line prompt: setup.exe /v"ADDLOCAL= UpgradeReg".

See the following Laserfiche Knowledge Base article for information on how to manually register a Laserfiche repository:

1000863 Manually Registering a Laserfiche Repository.