Summary

When you e-mail a document, you may receive the following error message:

Error 32002 - Unspecified failure has occurred
The form required to view this message cannot be displayed.
Contact your admin

Cause

There is a known issue with Microsoft Exchange and Outlook involving a possible issue with the frmcache.dat file.

Workaround

For more information on this issue, please see the following Microsoft Knowledge Base article:

181930 Form Required to View This Message Cannot be Displayed