A "No paper in feeder." Error Occurs When Scanning Using the Flatbed of a Fujitsu fi-5750C Scanner.

July 26, 2004 | KB: 1000648
Laserfiche 6, Plus 6, Scanning 6

Summary

When using ScanConnect and ISIS, the Fujitsu fi-5750C scanner scans correctly when using the automatic document feeder. However, when using the flatbed, you may receive the following error message:

    No paper in feeder

Workaround

Uninstall ScanConnect and reinstall LaserFiche Scanning using the TWAIN scanning interface.

More Information

If you already have the Kofax Adrenaline Capture Engine software, you may install LaserFiche Scanning using the Kofax scanning interface instead. For more information on installing Kofax, click the following article:

100168 Scanning with Kofax Adrenaline Capture Engine Software or Adrenaline Hardware.