Summary

When you attempt to create a database, after the progress bar reaches 60%, you receive the following error:

7030: The SQL Database Engine has encountered an unexpected error and is unable to continue.

Cause

There are two common causes and they are listed as follows:

1. The LaserFiche for Microsoft SQL Server service may have an incorrect dependency. See Resolution 1.
2. The LFS.ini file contains an incorrect server entry. See Resolution 2.

Resolution 1

Change the registry setting to look for the correct dependency service. See the following article:

1000446 Editing the LaserFiche for Microsoft SQL Server Service Registry Key's DependOnService Registry String.

Resolution 2

Edit the LFS.ini file to have the correct server name entry.

To correct the ServerName entry in the LFS.ini file:

1. From a text editor, open the LFS.ini file. This file can be found in the C:\Windows or C:\Winnt folder.
2. Under the [Server] section, look for a line starting with "ServerName=."
   • If you are using MSDE, make sure the value looks similar to the following:

     ServerName=ComputerName\LASERFICHE

   • If you are using Microsoft SQL Server, make sure the line looks similar to the following:

     ServerName=ComputerName

3. Save the LFS.ini file.